Retail Service Management Key Indicators Essay Example | Topics and Well Written Essays - 1000 words

Retail Service Management Key Indicators - Essay Example Since the data sheet had already summarized the major monthly indicators (with little or no primary data sets), the analysis below concentrated on the examining the temporal patterns across the three months. For the purposes of tracking the repair order, mailing reminders and financial summaries across time, key indicators were analyzed across the months January through March. Since most of the data was categorical (by month), histogram polygons were constructed. To provide a frame of reference for the period under analyses, where relevant and necessary, average and standard deviation of the respective indicators were calculated. For purposes of clarity, results of only some of the most important indicators, namely active number of customers, number of customers lost, percent sales of Smart link, investment returns on each US $ 1 spent are presented and discussed. This is an important variable indicating the proportion of the various maintenance and repair jobs undertaken at the company. Accordingly, based on the data provided, frequency histogram was constructed to depict the proportion of the different maintenance tasks undertaken. ... 3. Retail revenue sales trend: Based on the graph already provided in the data sheet, discussion is provided on the contribution that Smart Link sales have made over the gross sales during the different days of the survey period. 4. Percentage share accounted by the different zip codes: The relative contribution made by the different zip codes for their share of the services and how these have changed from month to month has been analyzed. The mean per cent share of the different zip code was computed across the three months. Results: Repair order, mailing and financial summary results: Over the three months of reporting, a total of 4056 services were completed, with January accounting for the highest (37% of the services) and March, the least (30% of the services) (Figure 1). The mean number of active customers over the three months was 233954 (average standard deviation) with little variation across the months (Figure 2). The number of completed services ranged between 1210 (in March 2006) to 1490 (in January 2006). On an average there was only a 6 to 8 per cent loss of customers over the three months (Figure 2). Figure 1: Per cent services completed by Smart link from January to March 2006.Total customers serviced for the three months=4056. Figure 2: Frequency histogram of active and lost customers from January to March 2006 by Smart link. Two of the most important financial status parameters, namely, per cent of Smart link sales and the investment return for every dollar spent, increased from January to February but thereafter decreased in March 2006. For example, the investment returns increased from $215.52 in January to

Modern Foreign Languages Essay Example | Topics and Well Written Essays - 3000 words

Modern Foreign Languages - Essay Example As such learning of MFL should be given prime preference in order to make our young citizens to become global citizens, in the matter of social integration.(http://www.qca.org.uk/qca_7348.aspx, viewed on 14th March 2009). This is why the researcher has intended to analyse the issues such as (i) how is the study of languages implemented within primary schools, and (ii) which languages are offered to primary school children, and (iii) how is this being taught etc., in schools The necessity for teaching of Modern Foreign Languages had not been felt strongly till the beginning of the last decade.The National Curriculum implemented widely in the EU between the 1880s and the 1890s entitled the students between 11 and And therefore this research is focused on the modus operandi of MFL teaching at primary level schools in London. The details of the report on the research conducted by me are elaborated in four main chapters, viz., (i) review of literature (ii) methodology (iii) data collection, and (iv) conclusion. This dissertation is conceived by combining theory and practice propped by the information acquired from the review of literature along with a brief research conducted in primary schools adopting different methods such as survey, observations and interviews. Its aim is to collect data on the study of modern languages at primary levels in London and on how it is implemented by teachers, and how it is conceived by the children. The findings arrived at, established beyond doubt that MFL learning should get the prime position in the National Curriculum, and the present system of teaching must be improved to some extent, so that this will make our young citizens well acquainted with international understanding and harmony through cultural awareness. Such a step will make them ideal citizens. KEY WORDS: Modern Foreign Languages National Curriculum Key stage 2 Additional Language Linguistic Cultural 3 Social Integration DfES (The Department for Education and Skills) ACKNOWLEDGEMENT In the outset I must express my heartfelt thanks to my learned Guide who helped me a lot with timely directions and advice to complete this assignment well in time. And I do extend my thanks to the lecturers and professors of the University as well, who supported me with their revered wisdom and guidance throughout, so as to enable me to fulfil my assignment. I take this opportunity to thank my friends and parents who have imparted their knowledge in a friendly and loving manner, and the librarian of the University, without whom this project would not have been materialised. My